What ways are there to report concerns or request appeals?

While we endeavour to make your experience with the PwC’s Auditor Training & Certification pleasurable and rewarding, if you feel you have been unfairly treated, or improperly assessed for the competency which you have studied.

Firstly, please speak to the presenter. If you are required to be reassessed, that can be arranged at no additional expense to you, the client. Further, if you are still deemed not yet competent, we can arrange for you to attend a second public training course, also at no additional cost.

If this is not suitable or for non-training related concerns, please contact in writing Peter Buchholz, Partner at . We will formalise the concern and respond to you in writing. If at any time, you feel this is not appropriate or you are unhappy with the way we have dealt with your concern, you may contact Exemplar Global, who will assist in the resolution, and in which PwC’s Auditor Training & Certification will cooperate fully in the process.

“Well structured content, fantastic presentation by Miguel and loads learnt. The ISO 27001 training is helping me understand my clients’ needs better and make useful recommendations. Moreover, this was so much fun – thanks team!”

“Overall very valuable course. Balance of theory with practical workshops was excellent. Trainers stuck to the timetable very well.”

“To be honest, I wasn’t really looking forward to the training and wasn’t too sure what to expect. It turned out to be quite enjoyable and a really great experience which I put down to the facilitators, Pat and Tom and the group. Both Pat and Tom shared their breadth of knowledge and experiences and were really engaging.”

“Great presentation of the course, engaging facilitators and good use of group work. I found the course to be a great refresher for an audit course I did 10 years ago and now feel more motivated to go audits in a non-bow tie way!”

“Trainers’ knowledge was excellent, their knowledge made the training and learning easy.”

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