Learning outcomes

• Risk-based thinking and its application to modern management systems
• Understand the process approach and its benefits to business
• Integration of the customer into organisational processes
• Effective and timely HIRAC processes

Course content

Module

This course is divided into two modules, enabling participants to attend both modules in the one week, or spread across different sessions. The first 2 day module is equivalent to our ‘Becoming a Skilled Lead Internal/External Auditor’ course, and teaches participants to conduct a management systems audit. The remaining module covers the requirements of both Quality and OHS management systems, as per ISO 9001:2015 and ISO 45001:2018 respectively.

Timetable

Monday

Introduction to Management Systems Auditing

• Introduction to auditing
• Roles and responsibilities of an auditor
• Principles and procedures of auditing
• Planning a Management Systems audit
• Communication skills and interview techniques
• Setting appropriate audit objectives, goals, and criteria
• Documentation requirements

Tuesday

Management Systems Auditing

• How to ensure that audits add value to an organisation
• Auditing as a Team Leader
• Effective audit evidence
• Difference between Corrective and Preventive actions
• Management Systems auditing scenarios
• Developing the audit report and writing audit findings

Wednesday

Quality Management Systems

• Scope of Quality, Environmental, and OHS systems within an Integrated Management System
• The importance of risk-based thinking and the process approach
• Organizational context and its implications for a management system
• Documentation requirements of ISO 9001
• Auditing requirements of ISO 9001

Thursday

OHS Management Systems

• Start at 12.30
• Requirements of ISO 45001
• Organizational hazards and controls

Friday

Auditing scenarios

• Review of Quality and OHS Management System requirements
• Quality and OHS audit scenarios
• Course review

Qualification

Upon successful completion of the course, each participant will receive a Certificate of Attainment which identifies the 4 Exemplar Global competencies below:

1. Exemplar Global AU – Management systems auditing
2. Exemplar Global TL – Leading management systems audit teams
3. Exemplar Global QM – Quality management systems
4. Exemplar Global OH 45001 – Occupational Health and Safety management systems

This course has the equivalent of 36 Professional Development (PD) points.

Prerequisites

There are no prerequisites for this course.

Assessment

Throughout the course, participants will complete a series of workshops which form part of the assessment. A short multiple-choice exam at the completion of each module assesses the knowledge and understanding gained throughout the training. Participants receive continual assistance and feedback from the trainer, and are given anecdotal examples of real world audit situations.

No homework or take-home assessment. 

Who should attend

Designed to cater to a variety of people currently involved in the audit, Quality, and OHS Management System process, you should attend if you:

• want to become an internal Quality and OHS auditor
• want to become a 3rd party Quality and OHS management system auditor
• need to write and implement a Quality and OHS management system
• are involved in the Quality and OHS management process
• are managers responsible for their Quality and OHS management system and auditing
• wish to consolidate their existing knowledge into a formal qualification

Prior experience in auditing and management systems is not required. 

Study Pathway – Where to from here?

Competencies for Food Safety Management Systems may be attended separately.

If you wish to become a registered third-party, or external Quality and OHS auditor with Exemplar Global, completing this course is the first step. Once you have obtained the Exemplar Global competencies from this course, you can follow either a qualification-based certification path, or competency-based. A full explanation of the requirements to become certified with Exemplar Global can be found here, or contact us for more information.

How to enrol

PwC offers a streamlined enrolment process – either enrol directly into your course online, or call us on 1300 95 96 92 to enrol over the phone.

Discounts for multiple attendees are available.

How to pay

We offer a variety of payment methods:

• Direct debit
• Credit card
• Cheque
• Payment plans

Payment plans

We are able to arrange flexible payment plans on an individual basis. Please be aware that your certificate will be held until full payment has been received.

Delivery

Public – face to face

Our regular public courses are conducted in capital cities and key regional centres in Australia and New Zealand. You will enjoy an excellent learning experience in a premium training venue, and;

• We never cancel courses – book with confidence
• Class sizes are kept to manageable numbers – so everybody learns
• No homework or take-home assessment! All work is completed in course time – we know you’re busy
• No major exam – we assess you as you go

Our public training courses are valuable opportunities for professional development and networking. They are also the perfect way to convert competency-based experience into formal qualifications for either career advancement or a complete career change.

Our Trainers are practising auditors and experts in their field. They deliver practical and real world auditing experiences.

In house

In house training can provide a cost-effective training solution for organisation’s with a number of staff that require training. We can also customise the course to suit your own individual needs, and include your own audit documentation. Call us on 1300 95 96 92 for a quote and to discuss your individual training needs.