Key details...

Cost: In House Delivery

Duration: 2 Days

PD Points: 16

About the course...

This 2-day course will provide knowledge of the principles that underpin the success of any compliance management framework. The course breaks down key concepts related to effective compliance management including compliance requirements and commitments, risk framework review, leadership, organisational structure, and monitoring and analysis.

ISO 37301:2021 provides requirements and guidelines for establishing, developing, implementing, evaluating, maintaining and improving an organisation’s compliance management system. 

This standard can be applied to any size and type of organisation, regardless of the nature of their activities. It allows the organisation to establish and maintain a culture of compliance. 


Our training is different because...

No Homework or take-home assessment.

Internationally recognised courses.

Trainers are practising risk professionals.

All Learning materials and refreshments provided.

Certificates are issued promptly upon the completion of the course.

We never cancel a course - enrol with confidence.

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Course overview...

We will provide you with a thorough understanding of how to identify and  evaluate your organisation’s compliance risks, in accordance with ISO 37301:2021. Understand basic compliance management concepts, definitions, and approaches, including the organisation and its context, the commitment required from top management, how to establish effective reporting processes, controlling documented information, controlling nonconformities, conducting corrective actions and how to perform internal audits of your system. 

You will demonstrate your knowledge gained through activities and scenarios, applying your knowledge with continual feedback from compliance professionals. Our trainers provide real-world case studies, drawing on their experiences to demonstrate its application and business value. Gain access to industry professionals and leave the workshop with a pragmatic approach to compliance from PwC, a global brand in compliance management.


Compliance 101

  • What is “compliance”?
  • What makes a healthy organisation?
  • High Level Structure 
  • What is a management system?
  • What is compliance?

ISO 37301:2021 Compliance Management Systems Standard 

  • Understanding organisational context
  • Governance principles 
  • Compliance requirements and commitments 
  • Identification of risks 
  • Risk framework review 
  • Leadership and commitment 
  • Roles, responsibilities and authorities 
  • Compliance functions 
  • Organisational structure
  • Planning – actions and objectives
  • Support  – resources
  • Competence and training
  • Compliance culture 
  • Operation – planning, controls and procedures
  • Outsourced processes
  • Performance evaluation – monitoring
  • Information and root cause analysis
  • Barriers to effective reporting 
  • Management review 
  • Improvement – non conformities, noncompliance, corrective actions

There are no qualifications with this course. Participants will receive a Certificate of Attendance. 

This course has the equivalent of 16 Professional Development (PD) points.

There are no prerequisites for this course.

There is no formal assessment as part of this workshop, however, you will go through several practice tasks and workshops to demonstrate the application of the risk management theory and principles. The structure of the workshop will aid in your understanding, providing the opportunity to ask questions and partake in group discussions.

The course will introduce anyone to the compliance management framework and approach. It is suitable for those without, or with limited to moderate experience in compliance management and are looking to ensure industry best practice is applied consistently. Particularly:

  • leadership and management positions in all industries who would benefit from learning a robust compliance management approach to improve their own organisation’s practices,
  • project managers will better understand why we manage compliance and how it can translate to their projects to deliver better outcomes, and
  • line management and process owners will understand what compliance management is, and why it’s important in their role to identify and manage compliance.


How to enrol

PwC offers a streamlined enrolment process – either enrol directly into your course online, or call us on 1300 95 96 92 to enrol over the phone.

Discounts for multiple attendees are available – Please call us to find out what discounts can be applied.

How to pay

We offer a variety of payment methods:

  • Direct debit
  • Credit card
  • Cheque
  • Payment plans

Payment plans

We are able to arrange flexible payment plans on an individual basis. Please be aware that your certificate will be held until full payment has been received.


Public – Face to face

Our regular public courses are conducted in capital cities and key regional centres in Australia and New Zealand. You will enjoy an excellent learning experience in a premium training venue, and;

  • We never cancel courses – book with confidence
  • Class sizes are kept to manageable numbers – so everybody learns
  • No homework or take-home assessment! All work is completed in course time – we know you’re busy
  • No major exam – we assess you as you go


Public – Virtual/Online

In response to COVID-19 and social distancing, we’ve developed an online digital classroom to deliver our courses virtually and keep the interaction and engagement between trainer and participants. Our virtual training platform incorporates:

  • Group exercises – facilitated by mini break out workshops amongst the team
  • Ability to ask questions in real time
  • Built in note taking and tracking of course materials
  • You can interact with participants throughout the session through a chat functionality
  • Online assessments providing a streamlined marking process

Our aim is to recreate the classroom experience in a safe, virtual environment, maintaining the fun and engaging experience our clients find useful and valuable.


In house – Face to face or virtual

In house training can provide a cost-effective training solution for organisations with a number of staff who require training. We can also customise a course to suit your own individual needs, and include your own audit documentation. Call us on 1300 95 96 92 for a quote and to discuss your individual training needs.

PwC Training Academy

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“The virtual classroom coupled with an enthusiastic trainer made the course easy to run through and as good as any face to face courses I have ever attended.”

“Overall very valuable course. Balance of theory with practical workshops was excellent. Trainers stuck to the timetable very well.”

Course Dates

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“The virtual classroom coupled with an enthusiastic trainer made the course easy to run through and as good as any face to face courses I have ever attended.”

“Overall very valuable course. Balance of theory with practical workshops was excellent. Trainers stuck to the timetable very well.”

“To be honest, I wasn’t really looking forward to the training and wasn’t too sure what to expect. It turned out to be quite enjoyable and a really great experience which I put down to the facilitators, Pat and Tom and the group. Both Pat and Tom shared their breadth of knowledge and experiences and were really engaging.”

“Great presentation of the course, engaging facilitators and good use of group work. I found the course to be a great refresher for an audit course I did 10 years ago and now feel more motivated to go audits in a non-bow tie way!”

“Trainers’ knowledge was excellent, their knowledge made the training and learning easy.”