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26/11/14Quality hierarchy of customer satisfaction
Read moreThe ISO standards for Quality Management Systems, the ISO 9001 series, have shifted over time from being very heavily...
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18/11/14What is the difference between AS/NZS 4801 and OHSAS 18001?
Read moreAs we move towards an increasingly globalised business community, many Australian companies are beginning to wonder –...
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10/11/1421 checklist questions for a design manager from an IMS perspective
Read moreAnswering positively to all these questions does not assure total compliance to ISO 9001, ISO 14001 and/or AS/NZS 4801/OHSAS...
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04/11/14Differences in the Standards you should be aware of
Read moreThe requirements in quality, environmental, and occupational health and safety management systems standards are similar,...
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28/10/14Corrective vs Preventive – Is there a Difference?
Read moreCorrective and Preventive Actions are key elements in any management system. However, they are particularly key in systems...
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20/01/14How to write non-conformances
Read moreIn our opinion, writing non-conformances is one of the most important aspects of auditing, and as far as an auditee is...
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08/01/1410 Additional Personal Behaviours for Auditors
Read moreISO 19011:2011 describes the following personal behaviours as being required by auditors; Ethical, Open minded,...
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20/12/13What to do in an audit interview
Read moreAudit interviews are arguably the most important part of the audit. They are what gives us, the auditors, the evidence to...
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04/09/13What is ISO 9001?
Read moreISO 9001 forms part of a broader suite of international standards relating to the requirements, implementation, and...
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15/08/13How important are OHS Management Systems
Read moreOccupational Health and Safety Management Systems (OHMS) are designed to manage health and safety data to give an...