What ways are there to report concerns or request appeals?

While we endeavour to make your experience with the PwC’s Auditor Training & Certification pleasurable and rewarding, if you feel you have been unfairly treated, or improperly assessed for the competency which you have studied.

Firstly, please speak to the presenter. If you are required to be reassessed, that can be arranged at no additional expense to you, the client. Further, if you are still deemed not yet competent, we can arrange for you to attend a second public training course, also at no additional cost.

If this is not suitable or for non-training related concerns, please contact in writing Peter Buchholz, Partner at . We will formalise the concern and respond to you in writing. If at any time, you feel this is not appropriate or you are unhappy with the way we have dealt with your concern, you may contact Exemplar Global, who will assist in the resolution, and in which PwC’s Auditor Training & Certification will cooperate fully in the process.

“Although I find the topic interesting, I think it is generally classed as being quite dry. Pat’s delivery of the program was excellent and engaging, with his experience being profoundly beneficial to my own professional development.”

“Many thanks Tom, I really enjoyed the course and will get a lot of use from it at my workplace.”

“Overall very valuable course. Balance of theory with practical workshops was excellent. Trainers stuck to timetable very well.”

“The course was thorough and many relevant examples provided by both Tom and Jackie to help me apply it to the workplace.”

“Great presentation of the course, engaging facilitators and good use of group work. I found the course to be a great refresher for an audit course I did 10 years ago and now feel more motivated to go audits in a non-bow tie way!”

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