• A complaint and the process approach

    6th June, 2017 | by Andrew Barham
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    Way back on the 4th February 2015, I wrote the final in our four-part series about upcoming changes to ISO 9001, ISO 14001 and ISO 45001; and recently (to put it bluntly) we had a complaint! Well, it was perhaps more an observation… that the article was misleading. Not the entire article, but this bit of it:

  • Transitioning to ISO 9001:2015 or ISO 14001:2015?

    2nd June, 2017 | by Jay Greensill
    Watch Tom Barham talking about the transition requirements read more

  • 10 Key questions for the boss about ISO 9001:2015

    20th April, 2017 | by Andrew Barham
    Women sitting on red chairs in office read more

    One of our most popular blogs over the past few years was “12 Questions for Top Management about Quality”. However with the release of the 2015 version of ISO 9001, the questions that need to be asked have changed; therefore we have come up with a revised list to ask the person in charge.

  • ISO 14001:2015 – What will your auditor be asking?

    30th September, 2015 | by Andrew Barham
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    With ISO 14001 having changed to 2015 version, what will auditors be looking for? What questions will they be asking?

      Generally, when something changes, that will be what the auditor is going to focus on; the vindictive auditor will try to catch you out, to show they know more than you, and make themselves look good. The professional environmental auditor will focus on the continual improvement approach and appreciate that management systems change and improve over time. Either way, to avoid non-conformities, you still need to be prepared. We’ve put together five key questions we think auditors will be asking, and we’ve also suggested how your environmental management system could address it. …and for you technical “system types” we’ve added some useful tips to make sure you are fully up to speed.  

  • Transition to ISO 9001:2015. What will the auditor ask?

    9th September, 2015 | by Andrew Barham
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    Generally, when something changes, that will be what the auditor is going to focus on; the vindictive auditor will try and catch you out, to show they know more than you, and make themselves look good. The professional auditor will focus on the continual improvement approach and appreciate that management systems change and improve over time.

  • The New ISO Standards

    19th August, 2015 | by Andrew Barham
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    Our training is ready to go…are you?

    The long wait is over, ISO has released the final drafts for both ISO 9001 Quality Management systems and IS0 14001 Environmental Management systems in line with the 10 clauses of the ISO high-level structure. Plus, Exemplar Global has now compiled and issued the performance criteria for training providers training in the new ISO standards.

  • Four key changes to the ISO standards.

    10th June, 2015 | by Andrew Barham
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    Whilst there are many changes to the new standards for Quality, Environment and OHS management systems; ISO 9001, ISO 14001 and ISO 45001. Here are four changes to the ISO standards which we think have the potential to create some real positive benefits.

  • Embrace the Change – ISO 9001:2015

    22nd April, 2015 | by Andrew Barham
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    We have delivered the first in a series of workshops being run around the country addressing the upcoming changes to ISO 9001, ISO 14001 and new ISO 45001. The overwhelming takeaway from the first seminar is Don’t Panic! 

  • Risks, Threats and Opportunities – Why is ISO sending mixed messages?

    25th February, 2015 | by Andrew Barham
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    The new draft international standards for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2016 are sending mixed messages with regard to risk. Both ISO 9001 for Quality and ISO 45001 for OH&S say that organizations need to address risks and opportunities (clause 6.1) which suggests that risks are negative and opportunities are positive.

  • Part 4 – What you need to do

    4th February, 2015 | by Andrew Barham
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    For the final in our 4-part series on the upcoming changes to ISO 9001, ISO 14001, and the release of ISO 45001, we’ll be discussing arguably the most important element – what you need to do in the lead up to the release. In particular, we’ll be focusing on two different groups – organizations who are certified, and Exemplar Global registered auditors.

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