• 10 Additional Personal Behaviours for Auditors

    8th January, 2014 | by Andrew Barham
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    ISO 19011:2011 describes the following personal behaviours as being required by auditors; Ethical, Open  minded, Diplomatic, Observant, Perceptive, Versatile, Tenacious, Decisive, Self-reliant, Acting with fortitude, Open to improvement, Culturally sensitive and Collaborative

    From experience, the following are pretty handy too…

  • What to do in an audit interview

    20th December, 2013 | by Andrew Barham
    3 people having a meeting Read more

    Audit interviews are arguably the most important part of the audit. They are what gives us, the auditors, the evidence to make informed decisions about an organisation’s compliance with the audit criteria.
    In order to help, the Auditor Training Centre have developed a list of nine do’s and don’ts to remember when you’re conducting an audit interview.

  • What is ISO 9001?

    4th September, 2013 | by Andrew Barham
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    ISO 9001 forms part of a broader suite of international standards relating to the requirements, implementation, and maintenance of a Quality Management System. These standards offer guidance and tools for organisations wishing to ensure that their products and services consistently meet their customers’ requirements and for continual improvement.

  • How important are OHS Management Systems

    15th August, 2013 | by Andrew Barham
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    Occupational Health and Safety Management Systems (OHMS) are designed to manage health and safety data to give an organisation the best chances of having an incident-free workplace.

  • 11 Questions for a Purchasing Manager

    15th July, 2013 | by PwC's Auditor Training & Certification
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    Our second post of this series focuses on the purchasing of goods and services within an Integrated Management System or IMS.

    The purchasing manager can heavily impact upon the company’s Quality, Environmental, and Safety objectives and targets, and is responsible for an area of business where an organisation will spend a significant portion of its money.

  • 9 Questions for Training Managers

    12th July, 2013 | by Andrew Barham
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    Continuing on from our recent series on questions to ask top management, our next series focuses on other levels of management incorporated in an Integrated Management System. Throughout an audit, the auditor will conduct a series of interviews with managers and other staff at varying levels in the organisation.

  • 12 Questions for Top Management about Quality

    28th June, 2013 | by Andrew Barham
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    Meetings with Top Management can be daunting, especially for new auditors. To help, we’ve outlined twelve questions that we believe all auditors should know to ask Top Management, and that Top Management should know about their Quality Management System.

  • 12 Questions for Top Management about Environment

    28th June, 2013 | by Andrew Barham
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    As the second on our three-part series, this article gives suggestions about what an auditor should ask Top Management when conducting an Environmental Management System audit.

  • 12 Questions for Top Management about OHS

    28th June, 2013 | by Andrew Barham
    Board meeting Read more


    When conducting an audit, one of the first things the auditor will do on-site after the opening meeting is conduct an interview with the organisation’s Top Management.

    While this can be a very daunting task even for a seasoned auditor, the following twelve questions are designed to help. These are all questions which we believe Top Management should know about their Occupational Health and Safety management system.

  • How to become an Internal Auditor

    6th December, 2012 | by Andrew Barham
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    Are you looking to advance your auditor career? Do you want to improve your employees’ auditor skills? Or perhaps you’re looking to consolidate the internal auditing skills you already have?

“Although I find the topic interesting, I think it is generally classed as being quite dry. Pat’s delivery of the program was excellent and engaging, with his experience being profoundly beneficial to my own professional development.”

“Many thanks Tom, I really enjoyed the course and will get a lot of use from it at my workplace.”

“Overall very valuable course. Balance of theory with practical workshops was excellent. Trainers stuck to timetable very well.”

“The course was thorough and many relevant examples provided by both Tom and Jackie to help me apply it to the workplace.”

“Great presentation of the course, engaging facilitators and good use of group work. I found the course to be a great refresher for an audit course I did 10 years ago and now feel more motivated to go audits in a non-bow tie way!”