4th May, 2015 | by PwC's Auditor Training & Certification
When it comes to being a good auditor it’s not all about Standards and tick sheets. It has everything to do with trust.
If the organisation being audited doesn’t trust the auditor then the whole exercise is a lost cause. But how do you position yourself as a trustworthy auditor? Below are the dos and don’ts of making the right impression on your clients and employer.
22nd April, 2015 | by Andrew Barham
We have delivered the first in a series of workshops being run around the country addressing the upcoming changes to ISO 9001, ISO 14001 and new ISO 45001. The overwhelming takeaway from the first seminar is Don’t Panic!
11th March, 2015 | by Andrew Barham
25th February, 2015 | by Andrew Barham
The new draft international standards for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2016 are sending mixed messages with regard to risk. Both ISO 9001 for Quality and ISO 45001 for OH&S say that organizations need to address risks and opportunities (clause 6.1) which suggests that risks are negative and opportunities are positive.
4th February, 2015 | by Andrew Barham
For the final in our 4-part series on the upcoming changes to ISO 9001, ISO 14001, and the release of ISO 45001, we’ll be discussing arguably the most important element – what you need to do in the lead up to the release. In particular, we’ll be focusing on two different groups – organizations who are certified, and Exemplar Global registered auditors.
29th January, 2015 | by PwC's Auditor Training & Certification
As the third part in our 4-part series about the upcoming changes to the standards for ISO 9001, ISO 14001, and ISO 45001, we’ll be concentrating on three of the biggest changes for organizations, along with specific details of what that the current drafts of the standards require. The three areas we’ll be featuring are the Context of the organisation, Documented information, and Risk-based thinking.
20th January, 2015 | by Andrew Barham
This blog briefly explains the new ISO high-level structure for management systems standards. To try and explain this in simple terms we have restricted ourselves to one single paragraph for each clause in the new structure.
8th December, 2014 | by Andrew Barham
As the first in our 4-part series about the upcoming changes to ISO 9001 and ISO 14001 and the introduction of ISO 45001, we’d like to introduce to you the organisation behind the standards – the International Organisation for Standardization (ISO).
26th November, 2014 | by Andrew Barham
The ISO standards for Quality Management Systems, the ISO 9001 series, have shifted over time from being very heavily focused on documented procedures to being more process focused and centred on the customer. With the new version; ISO 9001:2015, we see even less reliance on following ‘documented procedures’, and more emphasis on customer satisfaction – giving them what they want, when they want it. To help understand, we have outlined the hierarchy of customer satisfaction.
18th November, 2014 | by Tom Barham
As we move towards an increasingly globalised business community, many Australian companies are beginning to wonder – AS/NZS 4801 or OHSAS 18001? Both standards align well with other Management Systems standards, such as ISO 9001:2008 (Quality management systems) and ISO 14001:2004 (Environmental management systems), however this post aims to outline their subtle differences.