• ISO, corrective action, a fuel leak, and the two-way radio

    4th March, 2016 | by Andrew Barham
    Workers Inspecting in hard hats and high-Vis vets for hazards Read more

    Whilst auditing in a very hot and very dusty gas field many years ago, I was interested in the business’s corrective action process and how effective it was. Going through their corrective action register, I picked out an entry about a mobile compressor that had leaked some fuel onto the ground. When asked what happened, they explained the compressor was a relatively new one they’d bought from overseas and the fuel tank had split causing the leak. They cleaned up the spill, the leak was repaired, and the corrective action report closed. I checked the corrective action report and sure enough, that was what was recorded.

  • Why recording evidence when writing non-conformances drives the wrong behaviour?

    12th February, 2016 | by Andrew Barham
    Management interview Read more

    When writing non-conformances, you are meant to identify and record the evidence that you saw to justify the non-conformity. While this is correct, it does have a tendency to drive the wrong behavior in that the evidence that you record is all that gets fixed.

  • Why Would you Want to be an Auditor?

    5th February, 2016 | by Andrew Barham
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    Why would you want to be an auditor?

    What on earth possesses people to be an auditor? Why would you want to be seen as boring and dull? You sit there with your glasses perched on the end of your nose reading through reams and reams of paper, trying to find the one little bit that’s not quite as it should be, just so you can catch them out. The only time you see an auditor smile is when they find somebody has done something wrong.

    Well, if that is your perception of being an auditor you’ve got it all wrong. It’s a great job.

  • 4 Key Steps on how to Conduct a Good Internal Audit

    7th January, 2016 | by Andrew Barham
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    4 Key Steps on how to Conduct a Good Internal Audit

    Are you looking at how to become an Internal Auditor? Check out our other post here: http://auditortraining.pwc.com.au/blog/become-internal-auditor/

    Many companies have their own internal auditors to help identify issues within their business –  mainly whether the business is compliant or not. But is the business making the most of the internal audit process? Does the internal auditor know how to conduct a good internal audit?

    We have compiled 4 key steps that we think an auditor should go through in order to conduct a good audit.

  • 7 reasons why you need to know ISO 9001:2015

    4th November, 2015 | by Andrew Barham
    people going up escalators Read more

     We’ve put together a list of main reasons why you need to know ISO 9001:2015. Click through the presentation above, or the info is presented plain text below.

  • Risks, Controls, and Motorcycles

    28th October, 2015 | by Andrew Barham
    aerial photo of a city Read more

    Every year I fly to Adelaide to conduct an audit. I have done this for many years, however, this year I had a more time available and decided on a slight change. Those who know me, know I am an avid rider, so this year, I thought I’d ride down on my motorbike. What I didn’t realise was that it was going to be a good lesson on risk control.

  • Hazards – Are you missing the obvious?

    20th October, 2015 | by Andrew Barham
    Workers Inspecting in hard hats and high-Vis vets for hazards Read more

    When it comes to identifying hazards and risks, it’s a good idea to work with an experienced group and include people both familiar with the work area, as well as ‘fresh eyes’ – those that aren’t familiar with the work. When we go through tasks regularly, it’s easy to be blind to the risks and hazards, as I will details below.

  • ISO 14001:2015 – What will your auditor be asking?

    30th September, 2015 | by Andrew Barham
    shipping container holding yard Read more
    With ISO 14001 having changed to 2015 version, what will auditors be looking for? What questions will they be asking?

      Generally, when something changes, that will be what the auditor is going to focus on; the vindictive auditor will try to catch you out, to show they know more than you, and make themselves look good. The professional environmental auditor will focus on the continual improvement approach and appreciate that management systems change and improve over time. Either way, to avoid non-conformities, you still need to be prepared. We’ve put together five key questions we think auditors will be asking, and we’ve also suggested how your environmental management system could address it. …and for you technical “system types” we’ve added some useful tips to make sure you are fully up to speed.  

  • Transition to ISO 9001:2015. What will the auditor ask?

    9th September, 2015 | by Andrew Barham
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    Generally, when something changes, that will be what the auditor is going to focus on; the vindictive auditor will try and catch you out, to show they know more than you, and make themselves look good. The professional auditor will focus on the continual improvement approach and appreciate that management systems change and improve over time.

  • The New ISO Standards

    19th August, 2015 | by Andrew Barham
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    Our training is ready to go…are you?

    The long wait is over, ISO has released the final drafts for both ISO 9001 Quality Management systems and IS0 14001 Environmental Management systems in line with the 10 clauses of the ISO high-level structure. Plus, Exemplar Global has now compiled and issued the performance criteria for training providers training in the new ISO standards.

“Although I find the topic interesting, I think it is generally classed as being quite dry. Pat’s delivery of the program was excellent and engaging, with his experience being profoundly beneficial to my own professional development.”

“Many thanks Tom, I really enjoyed the course and will get a lot of use from it at my workplace.”

“Overall very valuable course. Balance of theory with practical workshops was excellent. Trainers stuck to timetable very well.”

“The course was thorough and many relevant examples provided by both Tom and Jackie to help me apply it to the workplace.”

“Great presentation of the course, engaging facilitators and good use of group work. I found the course to be a great refresher for an audit course I did 10 years ago and now feel more motivated to go audits in a non-bow tie way!”

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